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Essentials of Crm

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Essentials of Crm	$19.66
Essentials of CRM provides an overview of an increasingly important field of customer relationship management (CRM). Correcting a widespread lack of understanding of CRM at the CEO level, this book provides senior-level executives with a solid foundation of what CRM is and how a good customer relationship management system should work. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved. Autor:Bryan P. Bergeron
Los elementos necesarios de CRM proporcionan una descripción de un campo cada vez más importante de la gestión de las relaciones con los clientes (CRM). Corrigiendo una carencia extendida del entendimiento de CRM en el nivel de presidente, este libro provee a ejecutivos de nivel mayor de una fundación sólida de lo que CRM es y como un sistema de gestión de las relaciones con los clientes bueno debería trabajar. Copyright (C) Muze Inc 2005. Para uso privado sólo. Reservados todos los derechos.	Buy Now

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Managing Diverse Working Styles Description not available. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved. $43.62	Managing Channels of Distribution Description not available. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved. $59.16	Managing Business Process Flows Description not available. Copyright (C) Muze Inc. 2005. For personal use only. All rights reserved. $67.14

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